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A career that's life-changing

Support Worker - Young Person's worker


17,547.00 - Perm FT (37 hours)

How Action for Children works

Action for Children does what's right, does what's needed and does what works for children across the UK. Every year, our team changes the lives of 301,000 children, young people and their families - but for every child who needs help to get help, there's plenty more to do. That's where you come in.

The role

Dundee Youth Housing Support provides a diverse range of prevention and support services to young homeless people in the Dundee area. The mainstay of the service is to provide supported accommodation and outreach support for 16 to 21 year olds who are homeless or threatened with homelessness.

The service operates 24/7 providing a mixture of direct access and temporary accommodation for up to 33 young people across 3 sites. There is also an extensive outreach service. DYHS is currently supporting approximately 60 young people.

The difference


  1. By providing a high quality service to children, young people and their families, based on an assessment of need and is outcomes driven.
  2. By delivering interventions to children, young people or families on a 1:1 basis or in a group setting, with appropriate direction.
  3. By maintaining effective working relationships and channels of communications with colleagues and with children, young people and families and where necessary encourage and promote involvement to achieve positive outcomes
  4. By being alert to child protection and safeguarding issues and inform appropriate line managers of concerns in line with safeguarding policies and procedures
  5. By attending and actively participating in relevant multi-agency meetings.
  6. By being responsible for organising achievement of work objectives on a daily basis, including both pre and forward planning.
  7. By retaining accurate and contemporaneous records, using various IT systems to capture case details, outputs and outcomes as necessary and to produce written reports and present these as necessary.
  8. By guiding or directing colleagues and volunteers where necessary.
  9. By ensuring familiarity and compliance with relevant Action for Children policies and procedures

The person

You'll need:

  • Knowledge and awareness of methods of prevention of homeless intervention.
  • Knowledge of the issues and barriers facing young adults who may at times lead chaotic lives.
  • Are qualified to National Advice Standard 2 in Housing or SVQ 3 and willing to undertake further training.

The rewards

  • Minimum 29 days' holiday (pro rata)
  • Flexible working, including maternity, paternity and adoption packages
  • Season ticket travel loans
  • Company pension scheme
  • Discounts at major high street retailers.

Plus, there's a lot more besides.

This is a fantastic opportunity to make a real difference to vulnerable children's lives and to build a fulfilling and meaningful career with a leading UK children's charity.

Action for Children is committed to safer recruitment practices, designed to protect the welfare of the children and young people using our services.

If you meet all the criteria and would like to proceed with your application, you'll be redirected to an application form on our website which should only take around 5 minutes to complete. Please have your CV handy to upload. As this job involves working around children, there are some specific questions we need to ask you as part of your application process. Thanks for taking the time to apply and we wish you the best of luck!

Apply now

Guidant is acting as an Employment Agency in relation to this vacancy.

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