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This leading VoIP telephone provider is currently seeking an enthusiastic telephone account manager to join their team on a permanent basis. The purpose of the role is to manage their customer accounts on a day to day basis to achieve activity, growth and customer satisfaction.

Key roles and responsibilities:
Maintaining and building relationships with existing customers
Explaining customer data in order to help the customer understand how their products can add value to their business and ROI
Deliver new initiatives to customers
Recognise opportunities for new business, present and close with a bespoke solution
Train customers on how to use the relevant products and services
Be the account manager to answer any customer queries, resolve problems and provide quotations.

Key skills and experience:

Preferred Experience;
Sales within an office environment
Experience and knowledge of the sales process
Previous experience of delivering excellent customer service whilst managing expectations

Essential Experience;
Excellent verbal and written communication skills

£20000 to £24000 dependent on experience

Essex based. Car preferable due to location

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