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Job DescriptionWe are now looking for Kitchen Sales Consultants to join the team in a brand new showroom we are opening in Edmonton Winter 2019!Previous kitchen experience is beneficial but isn't essential in this role as we believe in growing our talent. We provide full training when you join, so to start, you'll be enrolled onto our 4-week Kitchen Sales Consultant Training Academy course. You'll begin your journey in the showroom, learning about our products and our systems and completing an e-learning programme. After that, you'll join other Consultants at our purpose built Training Academy where you'll receive some intensive face-to-face kitchen training. This course will provide you with all of the knowledge and practical skills that you need in order to look after our customers.Once you've graduated our Academy, you'll go back to the showroom and begin creating dream kitchens for our customers. To ensure that you can provide the best service for our customers, during your first eight weeks after the training Academy, you'll be fully supported by your design colleagues and manager. The showroom Compliance Officer will check your plans for accuracy and help you to produce perfect plans. You'll also have a Development Coach, who will be available to answer your design and process related questions. Here are more details about what our Kitchen Sales Consultants do at Wren: Critical purpose of role: • To understand customer requirements and convert them into inspirational designs that customers want to buy • To generate sales in line with personal targets • To develop design skills in order to minimise errors for customers and to share design skills with colleagues in order to improve company design skills as a whole • To look after Wren customers throughout their kitchen journey delivering a world class customer experience Main responsibilities: • Welcome customers into our showroom, establish their needs and wants and give them guided prices of their dream kitchen • Guide them through the design process and demonstrate why customers chose Wren Kitchens • Book customer appointments for home measures & design consultations • Listen and capture customer requirements to ensure design meets or exceeds expectations • Generate inspirational designs from customer requirements using our purpose built 3D CAD software • Confirm all details with customers prior to deliver and gain their sign off using our customer Charters & Contracts to ensure errors are minimised • Explain key documents to customers so they are clear on what they are receiving as part of their purchase • Present multiple approved finance and payment methods • Follow up on customer enquiries who are yet to book showroom appointments • Adherence to compliance processes as directed by the Showroom Manager What's great about working for us? • Uncapped commission potential - Fantastic sales incentives - Average commission paid when you're on annual leave- Ongoing training and development - Excellent career progression

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