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Job DescriptionYou will be a HR generalist who provides support and coaching, enabling confidence and capability in line managers in the implementation and delivery of people strategies, policies and processes. You will support the delivery of centralised HR services across multiple sites and provide on-the-ground support, whilst working with line managers to implement and embed HR initiatives that have been cascaded, leading and enabling line manager ownership of people activities. This role is a 12 month FTC and will be based in Birmingham, with regular travel to other sites across the country. Therefore, a high level of flexibility is required. What you'll be leading on: * Coaching and mentoring line managers, broadening their people leadership capability. * Work closely with the line managers and Casework Advisors to provide ER case support. Ensure consistency across the business for policy application. * Act as HR representative at local business management meetings and ER forums, feeding back appropriately on issues such as EDI, pay and reward etc. * Support organisational change at a regional level, working in conjunction with the HR Business Partner. * Use Regional delivery expertise to provide input to the development of the wider HR Operations strategy, plan and budget ensuring this is aligned to business requirements and the overall People Strategy. * Draw on delivery experience to support the implementation of People Strategy which takes into account local requirements. * Support people management priorities and actively participate in the forum * Champion the service delivery model by delegating and/or escalating queries that are outside their remit to ensure collaboration and consistency within the wider HR team. * Educate Managers and Employees on updates to policies and processes through running workshops and interacting on a 1:1 basis. * Analysing MI to identify trends and issues highlighted and implement tactical interventions to resolve local issues. To be successful: * Ability to deliver HR and ER services as aligned to the business strategy and local and role-specific specific requirements. * Sound communication and advisory skills, including the ability to communicate effectively with customers within the business. * High degree of attention to detail. * Ability to learn quickly (on the job and through training). * Ability to multi-task and prioritise critical items. * Knowledge of governance guidelines, compliance and regulatory requirements. * Understanding of industry best practice and market trends

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