SF Recruitment are currently recruiting for a Customer Support Coordinator for a leading legal firm in Derby city centre.
This role will sit within a lovely team reporting directly into the contact centre manager.
- Supporting and advising customers via telephone and email
- Delivering excellent customer service
- Managing any incoming queries, issues or complaints
- Billing customers
- Supporting projects where necessary
- Compiling reports
- General administration tasks including system updates, collating business correspondence etc.
The successful candidate for this role must have a great telephone manner, be confident to deal with all customers and issues that may arise, have strong IT skills, including a good working knowledge of Microsoft Office and have the ability to pick up new systems quickly.
Training will be provided however this is a challenging role so you must be organised and have the ability to prioritise your own workload.
Job has now expired