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**Job Title:** Customer Account Coordinator

**Location:**Telford

**Salary:** Competitive

**Job Type:** Full time, Permanent

Shropshires 2017 Company of the Year are looking for people who share passion for success and thrive when working in a fun, friendly and fast paced environment.

From their energetic Telford based call centre they service an array of customers across the UK improving sustainability and efficiency with their waste management solutions.

**Key Responsibilities:**

- Handle enquiries for products and services, converting them into bookings
- Maintaining customer interaction on the CRM system
- Proactively identify sales opportunities when speaking to customers
- Accurately process and complete Purchase Orders
- Handling complaints or escalated queries
- Ensuring accuracy when monitoring customers credit limits and creating quotations

**To be successful you will have/ be:**

- Hungry for success, should that be developing your career or the success of your team
- Teamwork, always helping colleagues whether they are sat next to you or in another department
- Customer centric, strive for continually great customer service, internally and externally
- Results focused, through satisfied customers or achieving KPIs
- Organised and a proactive approach to a workload
- Enjoy finding a way to solve a problem
- GCSE C grade Maths and English or equivalent

**Benefits:**

They offer a competitive salary, life assurance, pension scheme, annual leave increased with length of service and time off for volunteering. Most importantly if you would relish the chance to be a part of an ambitious, growing company that holds a summer party for employees, their friends and family each year and does their bit for the environment then this is the opportunity for you.

Please click on the **APPLY** button to send your CV and Cover Letter for this role.

Candidates with experience of: Customer Service Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Junior Account Manager, Client Support, Account Consultant, Account Coordinator, Customer Service Coordinator, Client Account Coordinator, Client Relationship Manager may also be considered for this role.
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