Application Support Analyst
A leading provider of innovative software solutions are seeking a proactive and enthusiastic Application Support Analyst to join their close knit team!
As the successful Application Support Analyst, you will be working with a client base circa 1800, made up of National and Internationally renowned brands. You will be responsible for providing technical assistance to external users on a variety of issues where their applications are impacted. This will include both first line fixes, and more technical SQL based solutions if your experience allows.
Working within this software house, you will form part of this small yet highly skilled technical team, who will provide you with the necessary support to develop your career whether that be within technical support or potentially for a move into professional services. This is an excellent opportunity for someone to take the first or second steps in their IT career, and gain invaluable exposure to innovative technologies and work with a highly collaborative team.
(Commutable from Towcester, Milton Keynes, Bedford, Kettering, Daventry, Banbury, Rugby, Coventry, Bedford, Bletchley)
Salary:£20,000 - £25,000
weeks holiday + bank holidays, healthcare plan, group income protection scheme group, group life assurance plan 4x annual salary, 2% contributory pension scheme, child care vouchers, regular social activities, lunchtime gaming (if this should be of interest!), fantastic colleagues and free parking!
As the successful candidate, you would be joining the team at a key time, as they move to the cloud, utilising Microsoft Azure. Excellent interpersonal skills are essential to any candidate who wishes to be successful in the business, as they will be required to gather and respond to tickets of high importance via telephone and email.
Application Support Analyst skills:
* Excellent interpersonal skills
* Knowledge of Microsoft operating systems
* Knowledge or experience of application / software support (preferably bespoke)
* Strong team working skills
* Must be able to drive and have own vehicle due to location
Application Support Analyst desirable skills:
* Knowledge of SQL databases
* Previous server support experience
All vacancies are exclusive to Big Red and should you feel you meet the criteria and you are interested in the vacancy being listed please apply ASAP through this job posting as we work towards strict SLAs and have interview dates reserved for 25th and 27th September.
Keywords: Application Support Specialist, Application Support Engineer, Graduate, junior it support, IT support analyst, support engineer, product support, Software Support Analyst, 1st line support, first line support, second line support, 2nd line support, helpdesk support, service desk, desktop support, support analyst, software support, systems support, customer service, Technical Support Engineer, SQL, windows operating systems, server 2008, troubleshooting,
This job was originally posted as
6 days ago