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How To Get A Job in IT

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What is IT?

IT (or Information Technology) is the management and processing of information. IT is a critical part of any large organisation, with most businesses using IT infrastructure to provide their services, store data, and keep the business running smoothly.

IT usually refers to the department that is in charge of the business’ information and technology. They source, set up and maintain both physical hardware such as servers and personal computers, and the business’ software, operating systems, databases, data storage and more.

Typical jobs include IT Administration, IT Auditing, IT Engineering, and IT Management.

What does a role in IT require?

While the general working environment is relaxed, the IT work itself can have its challenges. Work is often varied, and depends on key business activities and internal projects.

Generally, working in IT involves:

  • coding and programming in various technical languages
  • designing and maintaining the business’ own websites
  • developing and implementing software solutions
  • diagnosing and resolving faults with both software and hardware
  • providing user support and communications
  • refining and improving systems functionality

Who employs IT professionals?

With almost all businesses using IT infrastructure for e-commerce, telecommunications, networking, and security, the demand for IT staff is extremely high.

Salary levels are often above the UK average, and the job itself often provides a good work-life balance.

Typical employers of IT professionals include multinational businesses, tech firms, and electronics manufacturers. Notable businesses who employ large IT teams include Apple, Amazon, Microsoft, IBM, Panasonic and Cisco.

What qualifications and training are required to work in IT?

The field of IT is open to professionals with relevant industry experience, and typically a degree in information technology or one of the following:

  • business management with computer sciences
  • computer sciences
  • information sciences
  • software engineering

Employers may also look for Higher National Diplomas (HNDs) in:

  • business (information technology)
  • computing (ICT systems support)

If you are looking to specialise in IT but have a more generalised undergraduate degree/education, you may benefit from a postgraduate degree in computer science.

Which key skills are desired in IT?

With varying job roles in the field of IT, professionals can tailor their career to their own strengths. Experience in computer operations, technical support or systems programming, as well as in project management, is normally desired.

For more senior roles, such as IT Managers and Directors, leadership and delegation are key.

Other key skills include:

  • Ability to work quickly and accurately
  • Capacity to work with people at all levels in an organisation
  • High concentration skills
  • Good head for strategy
  • Logical and analytical
  • Problem solving skills
  • Team work

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