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... . Requirements 2+ years experience in a full-time, customer support role Experience in team management A passion towards ... to enhance the Customer Support function e.g. self-help tooling, online chat, social media etc. As a Customer Service expert ...


... structure, leading on strategy with support from the territory head. Utilising the Social Media channels at your disposal, we ... of our Social Media channels such as Facebook Pages and Groups Build strong relationships with the customer service team ...

(More Details) 1 day ago

... every customer gets access to 24/7 customer support through a quick call, social media, ... day? ???? * Providing the best customer support by talking directly and honestly with ... and allow 24/7 customer supportthrough our calls, social media platforms, email or ...

(More Details) 1 day ago

... within the Customer Experience (3rd line support) team which handles all forms of enquiries, ranging from social media enquiries to ...

(More Details) 1 day ago
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... knowledge of business social media accounts * Excellent written and verbal communication skills * Excellent customer service skills * ... social media accounts and generate ideas * The ability to establish a desk-based relationship with key buyers and support ...

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... . * You have a strong understanding of brand and social media success. * You have 1+ years previous people management ... needed * You use your awesome previous experience in Customer Support, Moderation, or Community Management to work wonders with ...

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... our help centre (FAQs), and run our social media customer support function. While we do have teams with different ... and tone of voice checks on customer support agents’ emails manage social media customer support across Facebook, Twitter and Instagram with ...

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... * Experience of Customer Support ticketing tools, knowledge of Salesforce is a plus * Great understanding of social media activity and its ...

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... customer experience with every interaction. • To support all consumer contacts in the specified native language; using Social Support ... organisational structure. Strong interest and understanding of Social Media and gaming communities Quick thinker and work ...

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... today! We're building our Customer Support team in London! Your job? Our customer support team are at the forefront ... will proactively manage conversations with riders via our social media accounts, using your skills to help build our ...

(More Details) 1 day ago